How The Guarantee Works
The 60-day window begins on your purchase date, not your delivery date. Your order confirmation email is the document our support team uses to verify eligibility, so keep it on hand.
CartiVexHow To Request A Refund
Email support@cartisvex.com with your order number within 60 days of purchase, and our team will walk you through the process.
CartiVexOne-Time Purchases Only
Every order on this site is a one-time purchase. You are never automatically enrolled into a recurring subscription.